SHIPPING + RETURN POLICY
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Welcome Message
Hey there! We’re so happy you’re here at HIBLINGBLING! We want to make sure your experience with us is nothing short of exceptional. Your satisfaction is our priority, and we’re here to support you at every step of your journey with us.
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Your Satisfaction Matters
Returns
At this time, we are unable to offer return services on purchases due to health and safety precautions related to the COVID-19 pandemic. However, if you are not satisfied with your order, please feel free to contact us. We understand how important your purchase is, and we will do our best to assist you.
Cancellations
Once your order has been placed and processed in our system, it is considered final. Unfortunately, we are unable to cancel orders after this point, but we appreciate your understanding. If you realize there is an error with your order, please contact us as soon as possible before it is shipped. We will do everything we can to correct the mistake and ensure your satisfaction.
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Seamless Shipping Experience
Shipping Corrections
If you notice that you entered incorrect information, such as the shipping address, please contact us immediately before your order is shipped. We will do our best to make the necessary corrections. If the order has already been shipped, we may not be able to make changes, but don’t worry—we’re here to guide you through the next steps. Please note that customers will be responsible for any postage costs for returns or exchanges.
International Shipping
We kindly remind our international customers that any duties, taxes, tariffs, or customs fees are the responsibility of the recipient. If a package is declined or returned to us, we will issue a refund for the order value minus the international shipping cost. Please feel free to contact us if you have any questions—we’re here to help.
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Unexpected Issues
Damaged Items
We take great care in packaging your order to ensure it arrives safely. However, if your item arrives damaged, please reach out to us, and we will work with you to resolve the issue. While HIBLINGBLING is not responsible for items once they have been shipped, we are here to support you and suggest contacting the carrier as well. We want to ensure you are fully satisfied with your purchase.
Lost or Stolen Packages
Once your package has been shipped and is in transit, HIBLINGBLING is no longer responsible for it. If your package is marked as delivered but you have not received it, please contact the carrier directly. We recommend waiting 3 business days, as sometimes packages are marked as delivered slightly before they actually arrive. If the package still has not arrived, the carrier will be able to assist you further. We are also here to help guide you through this process if needed.
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Final Thoughts and Contact
Thank you for trusting HIBLINGBLING. We’re here for you, and if you have any questions or concerns, don’t hesitate to reach out. Your experience with us is important, and we are committed to ensuring you are fully satisfied with every purchase. For more information, check our FAQ section or Contact Us directly.